RetroBox Privacy Policy

<h1>RetroBox Privacy Policy</h1>

<p><strong>Last updated:</strong> September 27, 2026</p>

<p>This Privacy Policy explains how RetroBox ("RetroBox," "we," "us," or "our") handles information when you use the RetroBox application. RetroBox is published by RSO Technologies.</p>

<h2>1. Information We Collect</h2>

<p>RetroBox may collect or process limited information necessary to operate the application, manage licenses and subscriptions, prevent unauthorized access, provide customer support, and maintain the reliability and security of the service.</p>

<p>This information may include:</p>

<ul>
  <li>A RetroBox identifier associated with the installation or device.</li>
  <li>Device or installation identifiers used for licensing and entitlement verification.</li>
  <li>Application package and version information.</li>
  <li>License status, subscription status, and entitlement expiration information.</li>
  <li>Google Play purchase or subscription information necessary to verify an entitlement.</li>
  <li>Technical information necessary to communicate with RetroBox servers and diagnose service or licensing problems.</li>
</ul>

<p>RetroBox does not require users to create an account and does not require users to provide a name, email address, phone number, or physical address to use the application.</p>

<h2>2. Google Play Purchases and Subscriptions</h2>

<p>If you obtain a RetroBox subscription through Google Play, payment processing is handled by Google Play. RetroBox does not receive or store your complete credit card or debit card information.</p>

<p>RetroBox may receive and process information related to your Google Play purchase or subscription, such as purchase identifiers, subscription product information, transaction status, entitlement status, and expiration or renewal information.</p>

<p>This information is used to verify purchases, activate or maintain access to RetroBox, process subscription changes, and prevent fraud or duplicate transactions.</p>

<h2>3. User-Provided Game and Media Files</h2>

<p>RetroBox does not provide copyrighted game ROMs, BIOS files, or other copyrighted game content.</p>

<p>RetroBox may include a limited number of open-source demonstration games that are distributed in accordance with their applicable licenses.</p>

<p>Users may import compatible files that they independently possess or are authorized to use. Files imported by the user for use with RetroBox are generally processed and stored locally on the user's device.</p>

<p>RetroBox does not claim ownership of files imported by users. Users are responsible for ensuring that they have the legal right to possess and use any content they import into the application.</p>

<h2>4. How We Use Information</h2>

<p>Information processed by RetroBox may be used to:</p>

<ul>
  <li>Verify licenses and subscription entitlements.</li>
  <li>Activate and maintain access to application features.</li>
  <li>Associate an installation with its RetroBox identifier.</li>
  <li>Process and verify Google Play subscription events.</li>
  <li>Prevent fraud, abuse, unauthorized access, and duplicate transactions.</li>
  <li>Diagnose technical or service-related problems.</li>
  <li>Provide customer support.</li>
  <li>Maintain the security and reliability of RetroBox services.</li>
  <li>Comply with applicable legal obligations.</li>
</ul>

<h2>5. Sharing of Information</h2>

<p>We do not sell users' personal information.</p>

<p>Information may be processed or shared with service providers when necessary to operate RetroBox, process purchases, provide infrastructure, comply with legal obligations, or protect the security of the service.</p>

<p>For purchases and subscriptions made through Google Play, relevant transaction and subscription information is processed by Google in accordance with Google's own privacy policies and terms.</p>

<h2>6. Data Security</h2>

<p>We use reasonable technical and organizational measures designed to protect information processed by RetroBox against unauthorized access, alteration, disclosure, or destruction.</p>

<p>Communications between RetroBox and its online services use encrypted connections where applicable.</p>

<h2>7. Data Retention</h2>

<p>Information associated with licenses, subscriptions, transactions, security, and service operation may be retained for as long as reasonably necessary to provide the service, maintain business and transaction records, prevent fraud, resolve disputes, comply with legal obligations, and enforce applicable agreements.</p>

<h2>8. Data Deletion Requests</h2>

<p>Users may request deletion of data associated with their RetroBox installation or device by contacting RSO Technologies at <strong>resoint2@gmail.com</strong>.</p>

<p>When submitting a deletion request, users should provide their RetroBox ID so that we can identify the applicable records.</p>

<p>Upon receiving a valid request, we will delete or anonymize applicable data associated with the RetroBox installation or device, subject to information that we may need to retain when reasonably necessary to comply with legal obligations, maintain transaction or financial records, prevent fraud or abuse, resolve disputes, protect the security of the service, or enforce applicable agreements.</p>

<p>User-provided game and media files stored locally on the user's device are not stored on RetroBox servers and can be deleted directly from the user's device.</p>

<h2>9. Children's Privacy</h2>

<p>RetroBox is not specifically directed to children. We do not knowingly collect personal information from children in violation of applicable law.</p>

<h2>10. Third-Party Services</h2>

<p>RetroBox may use third-party services necessary for distribution, purchases, subscriptions, hosting, security, or other application functionality.</p>

<p>Third-party services may process information according to their own privacy policies and terms.</p>

<h2>11. Changes to This Privacy Policy</h2>

<p>We may update this Privacy Policy when RetroBox features, services, legal requirements, or data practices change.</p>

<p>The current version will be made available at this webpage, and the "Last updated" date will be revised when appropriate.</p>

<h2>12. Contact</h2>

<p>If you have questions about this Privacy Policy, RetroBox privacy practices, or wish to submit a data deletion request, you may contact:</p>

<p>
<strong>RSO Technologies</strong><br>
Email: resoint2@gmail.com
</p>